Welcome to the Town of Agawam water service line inventory appointment scheduler
WHEN POSSIBLE, INSPECTORS SHOULD HAVE DIRECT ACCESS TO WHERE THE WATER SERVICE ENTERS YOUR HOME, NEAR YOUR WATER METER, TO AVOID ENTERING YOUR LIVING QUARTERS.
Finally, we kindly ask that you also practice the recommended social distancing procedures to allow our inspectors the ability to perform their job safely.
Please login using the work order and service #(LETTERS ARE CASE SENSITIVE) which can be found on your letter. Unless you have received a letter with a work order number you will not be allowed to schedule an appointment.
When scheduling an appointment, AVAILABLE TIME SLOTS ARE SHOWN IN WHITE. Time slots that are ANY OTHER COLOR or have N/A in them are NOT AVAILABLE.
Please allow a 1/2 hour window before and after your scheduled appointment time for our arrival.
Should you need to cancel this appointment, you must contact Hydro Utilities by phone at 866-983-8080. Appointment cancellations will not be accepted online.
Please feel free to contact us with any questions you may have.
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Login to Schedule an Appointment |
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| Hours
of Operation |
| Monday |
11:00 AM to 4:00 PM
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| Tuesday |
8:00 AM to 6:00 PM
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| Wednesday |
8:00 AM to 6:00 PM
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| Thursday |
8:00 AM to 6:00 PM
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| Friday |
8:00 AM to 6:00 PM
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| Saturday |
8:00 AM to 2:00 PM
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| Sunday |
Closed
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| Services
Available |
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Water Service Line Survey
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