*** STOP*** PLEASE READ BELOW BEFORE SCHEDULING YOUR WATER METER APPOINTMENT!
Welcome to the Town of Brookline, MA. Water Meter Appointment Scheduler
WHEN POSSIBLE, INSTALLERS SHOULD HAVE DIRECT ACCESS TO THE WATER METER LOCATION TO AVOID ENTERING YOUR LIVING QUARTERS.
At the conclusion of the water meter replacement your installer will verbally provide your final water meter reading to avoid contact on your behalf.
Finally, we kindly ask that you also practice the recommended social distancing procedures to allow our installers the ability to perform their job safely.
Please login using the work order and service #(LETTERS ARE CASE SENSITIVE) which can be found on your letter. Unless you have received a letter with a work order number you will not be allowed to schedule an appointment. IF YOU RECEIVED DUAL/IRR ON YOUR LETTER, THIS MEANS YOU HAVE TWO METERS, RECEIVED TWO LETTERS. YOU MUST SCHEDULE AN APPOINTMENT FOR EACH METER USING THE WORK ORDER FROM EACH LETTER CONSECUTIVE TIME OF DAY WITH SAME INSTALLER ON SAME DAY .
When scheduling an appointment, AVAILABLE TIME SLOTS ARE SHOWN IN WHITE. Time slots that are ANY OTHER COLOR or have N/A in them are NOT AVAILABLE.
Please allow a 1/2 hour window before and after your scheduled appointment time for our arrival.
Should you need to cancel this appointment, you must contact Hydro Utilities by phone at 866-983-8080. Appointment cancellations will not be accepted online.
Please feel free to contact us with any questions you may have.
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Login to Schedule an Appointment |
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| Hours
of Operation |
| Monday |
8:00 AM to 4:00 PM
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| Tuesday |
8:00 AM to 4:00 PM
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| Wednesday |
8:00 AM to 4:00 PM
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| Thursday |
8:00 AM to 4:00 PM
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| Friday |
8:00 AM to 4:00 PM
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| Saturday |
Closed
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| Sunday |
Closed
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| Services
Available |
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Water Meter/AMR Install
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