*** STOP*** PLEASE READ BELOW BEFORE SCHEDULING YOUR WATER METER APPOINTMENT!
Welcome to the City of Lowell, MA. Water Meter Appointment Scheduler
WHEN POSSIBLE, INSTALLERS SHOULD HAVE DIRECT ACCESS TO THE WATER METER LOCATION TO AVOID ENTERING YOUR HOME OR BUSINESS.
Please login using the work order and service #(LETTERS ARE CASE SENSITIVE) which can be found on your letter. Unless you have received a letter with a work order number you will not be allowed to schedule an appointment.
IF YOU RECEIVED MULTIPLE LETTERS. YOU MUST SCHEDULE AN APPOINTMENT FOR EACH METER USING THE UNIQUE WORK ORDER NUMBER PROVIDED ON RESPECTIVE LETTERS. IF POSSIBLE, PLEASE ATTEMPT TO SCHEDULE APPOINTMENTS IN CONSECUTIVE TIME SLOTS TO AVOID MULTIPLE TRIPS TO THE FACILITY.
When scheduling an appointment, AVAILABLE TIME SLOTS ARE SHOWN IN WHITE. Time slots that are ANY OTHER COLOR or have N/A in them are NOT AVAILABLE.
Please allow a 1/2 hour window before and after your scheduled appointment time for our arrival.
Should you need to cancel this appointment, you must contact Hydro Utilities by phone at 866-983-8080. Appointment cancellations will not be accepted online.
Please feel free to contact us with any questions you may have.
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Login to Schedule an Appointment |
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| Hours
of Operation |
| Monday |
8:00 AM to 4:00 PM
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| Tuesday |
8:00 AM to 4:00 PM
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| Wednesday |
8:00 AM to 4:00 PM
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| Thursday |
8:00 AM to 4:00 PM
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| Friday |
8:00 AM to 4:00 PM
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| Saturday |
Closed
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| Sunday |
Closed
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| Services
Available |
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Water Meter/AMR Install
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